Our privacy and cookies policy
We cannot carry out our lifesaving research without your help. Whether you give financially, support our campaigns, carry out research or volunteer your time, your support is vital to our success.
It is important for you and for us that we protect your privacy. Kidney Research UK is committed to protecting your privacy. This statement outlines how we comply with data protection legislation, including: Data Protection Act 2018 (DPA 2018), the UK General Data Protection Regulation (UK GDPR), and the Privacy and Electronic Communications Regulations (PECR).
“We” and “us” refers to Kidney Research UK, a registered charity in England and Wales (no. 252892) and in Scotland (no. SC039245). We are committed to protecting your personal data and ensuring it is handled securely and transparently.
Kidney Research UK operates across several functions, including research funding, fundraising, marketing, events, human resources, legacy programmes, and trust fund management. This notice applies to all personal data processed by Kidney Research UK, including activities carried out under the Robert Dangoor Partnership, for Living Kidney Donation which operates within the same legal entity. Any data processed by this Partnership is held separately.
We collect and process personal data to deliver our services, support research, engage with supporters, manage staff and volunteers, and meet legal obligations. This notice explains:
- What data we collect
- Why we collect it
- Our lawful basis for processing
- Who we share it with
- How long we keep it
- Your rights under UK GDPR
- We collect personal data when you:
- Contact us directly
- Register for events
- Apply for research funding
- Respond to job adverts
- Donate or engage with fundraising
- Interact with us via social media or online platforms
- Participate in legacy programmes or trust fund activities
- Visit our website or use our digital services
We may also receive data from third parties (e.g. employment agencies, referees, donation platforms).
We process your personal data for specific purposes, which may include:
- Fundraising and campaigns
- Event organisation
- Financial transactions
We strive to keep all the information accurate and up to date, ensuring that we only collect data relevant to our interactions with you.
- We might contact you by phone for marketing purposes if we have an existing relationship with you, you can opt-out of this at anytime and we will stop, we will make sure opting out is a clear and easy process to follow.
- We might email you or send you an SMS in relation to admin or information regarding something you are already involved in with us.
- We might contact you by email or SMS for marketing purposes if we have consent from you to do so.
Depending on your interaction with us, we may collect:
- Name, contact details, job title, education and professional background
- Health and dietary information (with consent)
- Images, biographies, and event footage
- Donation details and Gift Aid declarations
- Employment and HR data (e.g. NI number, bank details, performance records)
- Data about colleagues involved in research applications
- Profiling data from public sources (e.g. Charity Commission, NHS Trusts)
- Legacy-related information, including donor intentions and correspondence
- Website usage data via cookies and analytics tools
We may process health-related data, such as medical conditions or dietary requirements, where relevant to your engagement with us. This is treated as special category data and processed only with your explicit consent or where necessary for legal or safeguarding purposes.
We may process health-related data, such as medical conditions or dietary requirements, where relevant to your engagement with us. This is treated as special category data and processed only with your explicit consent or where necessary for legal or safeguarding purposes.
| Purpose | Lawful Basis |
| General contact and service delivery | Legitimate interest |
| Health and dietary data | Explicit consent |
| HR and employment data | Contractual obligation, legal obligation |
| Fundraising and marketing emails | Consent (or legitimate interest for business emails) |
| Profiling and prospect research | Legitimate interest; explicit consent for health data |
| Safeguarding concerns | Vital interest, legitimate interest, substantial public interest |
| Legacy programme and trust fund engagement | Legitimate interest; consent where applicable |
| Website analytics and cookies | Consent (where required); legitimate interest for essential cookies |
We only share personal data when necessary and with appropriate safeguards in place. This includes:
- Funders: Only anonymised data is shared
- Authorities: In safeguarding cases, under relevant lawful basis
- Third-party service providers: For functions such as payroll, pensions, HR systems, and donation platforms — all under compliant data sharing or processing agreements
- Zapier: We use Zapier, a US-based automation platform, to streamline internal workflows. Zapier may process limited personal data (e.g. name, email) and may transfer it outside the UK/EEA. We ensure appropriate safeguards are in place for these transfers (see below)
Where personal data is transferred outside the UK or the European Economic Area (EEA), we apply appropriate safeguards to ensure your data remains protected. These may include:
- The UK Addendum to the EU Standard Contractual Clauses (SCCs)
- The UK International Data Transfer Agreement (IDTA)
- Transfer Risk Assessments (TRAs) to evaluate and manage risks
For example, we use Zapier, which may transfer data to the United States and engage sub-processors such as Meta. These transfers are subject to the safeguards listed above. Only limited, non-sensitive data is processed through this platform, and we monitor its use to ensure compliance.
Our website uses cookies to enhance user experience, monitor performance, and support marketing efforts. Cookies may collect information such as IP address, browser type, and pages visited.
- Essential cookies: Necessary for website functionality; processed under legitimate interest
- Analytics and marketing cookies: Used to improve services and personalise content; processed under consent
You can manage your cookie preferences via your browser settings or our website’s cookie banner.
Change your cookie preferences:
This table sets out the cookies used on this website and what they are used for:
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| wt_consent | 1 year | The WebToffee GDPR Cookie Consent plugin sets this cookie to store the user’s consent preferences, allowing the website to recognise those choices on future visits. The cookie does not collect or store any personal or identifiable information about the visitor. |
| rc::a | never | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| ASP.NET_SessionId | session | Issued by Microsoft's ASP.NET Application, this cookie stores session data during a user's website visit. |
| AWSELB | session | Associated with Amazon Web Services and created by Elastic Load Balancing, AWSELB cookie is used to manage sticky sessions across production servers. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user's cookie consent state for the current domain. |
| __RequestVerificationToken | session | This cookie is set by web application built in ASP.NET MVC Technologies. This is an anti-forgery cookie used for preventing cross site request forgery attacks. |
| TawkConnectionTime | 180 days | Allow Tawk.to |
| TawkConnectionTime_grief | 180 days | allow grief chat code |
| tawk_uuid_* | 80000 | HTTP cookie |
| twk_idm_key | 80000 | Visitor connection management |
| twk_token_* | 80000 | HTML local storage |
| tawk_uuid_propertyId | 80000 | Visitor tracking |
| TawkConnectionTime | 80000 | Manages visitor connection |
| swpext86386 | 7 days | A cookie used to anonymously track search-related activity on the website |
| VISITOR_INFO1_LIVE | 6 months | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| ytidb::LAST_RESULT_ENTRY_KEY | never | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| SM | session | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. |
| MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
| dmSessionID | 20 minutes | Dotmailer sets this cookie to evaluate, track and monitor the effectiveness of email marketing efforts. |
| AWSELBCORS | 1 hour | This cookie is used by Elastic Load Balancing from Amazon Web Services to effectively balance load on the servers. |
| _gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
| MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user's session ID and verify ads' clicks on the Bing search engine. The cookie helps in reporting and personalization as well. |
| SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
| ai_user | 1 year | Microsoft Azure sets this cookie as a unique user identifier cookie, enabling counting of the number of users accessing the application over time. |
| __Secure-ROLLOUT_TOKEN | 6 months | This cookie is used by YouTube and other Google services to manage feature rollouts and experiments, ensuring that users see consistent versions of the platform during testing. |
| __Secure-YEC | past | This is a security cookie used by YouTube to detect and prevent spam, fraudulent activity, and abuse on YouTube and other Google services. |
| __Secure-YNID | 6 months | Description is currently not available. |
| FormsWebSessionId | 1 month | Description is currently not available. |
| msal.cache.encryption | session | Description is currently not available. |
| pp_modal_48a6thev13mf | 1 day | Description is currently not available. |
| recordID | 1 year | This cookie is set by the provider DotMailer, an Email marketing platform. This cookie is used for tracking the users to the website from the emails sent via DotMailer. |
| 54cd6e38659c1d604586394daae50304f801600aac3abcc7679098638b62d986 | session | Description is currently not available. |
We retain personal data only as long as necessary:
- Patients/Case study subjects
- Employees and volunteers: Duration of engagement plus 6 years
- Unsuccessful job applicants: 12 months
- Research applicants and donors: As per our retention schedule
- Legacy and trust fund records: Retained in line with legal and operational requirements
- Website analytics: Retention periods vary by cookie type and provider
Data is securely deleted or destroyed once retention periods expire. For more details, contact us using the details below.
We may contact you if:
- You’ve previously attended an event or donated
- You’ve signed up for marketing communications We use:
- Consent for emails and newsletters
- Legitimate interest for calls and postal outreach (screened via TPS)
You can change your preferences or unsubscribe at any time via the link in our emails or by contacting us.
You have the right to:
- Be informed about how your data is used
- Access your personal data
- Rectify inaccurate data
- Restrict or object to processing
- Request erasure (“right to be forgotten”)
- Data portability
- Not be subject to automated decision-making
- Lodge a complaint with the ICO or Fundraising Regulator
If you have concerns about how we process your data, please contact our Data Protection Lead at:
Email: niyati@hope-may.com Phone (ICO): 0303 123 1113
Post: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Policy reviewed: July 2026
