Community ambassador hub

As an ambassador, you are not trained to give out medical advice so you must not do so. Advise the individual that if they have any concerns about their health, that they should visit their GP.

We don’t issue badges automatically however if you're doing an activity or event which requires you to have a badge please let us know and we can send you one

We can provide you with a letter of authorisation that explains that we know you are asking for support or time on our behalf and provides our contact details to confirm this if required. Please contact one of the team who will be able to provide this for you.

Yes, we do have a volunteer expenses policy and can reimburse agreed out of pocket expenses such as travel but we ask you to let us know before you attend an event if you think there will be expenses, to see if we can suggest an alternative.  

Doing a presentation or talk can be a daunting task but to help put you at ease, we have created a downloadable template presentation for you to use and this can be found in the downloadable documents section of this page. This template allows you to edit certain sections to include your personal story and remove sections that may not be relevant to your talk.  

Remember, if you are travelling to do a talk that may incur expenses, please let one of the team know. 

The best way to contact an organisation, school or renal unit is to research who you think the best contact may be. For example, for an organisation, that may be their corporate social responsibility lead, or it may be best to contact their general customer service line and be put through to the most appropriate member of staff. Alternatively, send an email and ask if it can be forwarded to the correct member of staff.  

Ensure you offer a collaborative relationship, if you are asking to nominate us for charity of the year or to fundraise, perhaps offer to visit to do a health and wellbeing talk to share your story for example in return.